FAQ

Frequently Asked Questions

1. How long does shipping take?

Standard shipping takes 7–15 business days depending on your location. You will receive a tracking number once your order has been shipped.

2. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on the carrier's website to track your package.

3. Can I return or exchange an item?

Yes! We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please visit our Return Policy page for more details.

4. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods available at checkout.

5. My item arrived damaged. What should I do?

We are sorry to hear that! Please contact us at dath02726@gmail.com with a photo of the damaged item and your order number. We will resolve the issue as quickly as possible.

6. Can I cancel or modify my order?

Orders can be cancelled or modified within 24 hours of placement. After that, the order may have already been processed and shipped. Please contact us immediately at dath02726@gmail.com.

7. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

8. How do I contact customer support?

You can reach us anytime at dath02726@gmail.com. We aim to respond within 24–48 hours.