Return Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase from HD SHOP ONLINE. If you are not happy with your order, we are here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Non-Returnable Items

Items that have been used or damaged by the customer
Items without original packaging
Sale or clearance items

Damaged or Wrong Items

If you received a damaged or incorrect item, please contact us immediately at dath02726@gmail.com with a photo of the item and your order number. We will resolve the issue as quickly as possible.